OUR GENERAL CONDITIONS OF SALE

ARTICLE 1: SCOPE

These general conditions of sale apply to all sales made through this website.

ARTICLE 2: ORDERS

You can place your orders exclusively:

- By Internet: www.sellerpro-sa.com As a security measure, orders will only be sent after receipt of payment.

ARTICLE 3: AVAILABILITY OF ARTICLES

To create our showcase and our sales catalogs, we work with our own databases, enriched with information provided by our suppliers. Any stock shortages cannot therefore be attributed to us. Each customer is informed by mail or on the invoice of the unavailable products knowing that the products that we offer on the site are logically in stock. Important: If you place a pre-order with us, we cannot be held responsible for any delivery times from our suppliers and subject to availability from our suppliers. Articles to be published are offered on the website  www.sellerpro-sa.com for pre-order. They are shipped from the date of sale.  www.sellerpro-sa.com cannot be held responsible for any delay in marketing.

ARTICLE 4: PRICE

 

The prices indicated in euros are deemed to be net, excluding postage. Those expressed in currencies other than the euro are given for information purposes only. They can be modified at any time without notice, knowing that the items will be invoiced on the basis in force when the order is recorded. All orders are invoiced in euros and payable in euros. For any delivery outside Metropolitan France, any customs fees or local taxes remain the responsibility of the recipient.

ARTICLE 5: SHIPPING COSTS

 

Shipping costs include a contribution to preparation and packaging costs plus postage costs. They are fixed, made up of a fixed part and a variable part depending on the number of items ordered. Only the geographical area and the shipping method chosen by you cause the amount to vary. Consider consolidating all of your items into a single order. We will not be able to combine two distinct orders and the shipping costs will be invoiced to you for each of them.

ARTICLE 6: PAYMENT

You have several means of payment offering maximum guarantees and security. You can adjust:

 

- By credit card via Paypal (Carte Bleue, Visa Card), indicating either directly in the area provided for this purpose (secure entry by SSL encryption), the number of your card without spaces between the figures, as well as its validity date and the last three digits of the number on the back of your card.

- By check in euros, payable in a French bank, payable to SellerPro Company and sent to the following address: SellerPro Company

- 15 Allée Volta - 78520 Limay The check is cashed upon receipt. We may ask you in case of doubt, to send us by post or email proof of your identity and your address. ​

 

You have a period of 7 working days to make your transfer. After this time, your order will be canceled as considered abandoned by you.

ARTICLE 7: DELIVERY

 

Whether you order from France or abroad, we deliver to your home. The delivery time includes the preparation time of the package plus the delivery time. The average time is 8 days for France, but it does not constitute a strict deadline and we cannot be held liable in the event of late delivery or out of stock at the supplier. Please note: if you choose to pay by check or money order, the order will only be processed upon receipt and collection of it and the deadlines will run accordingly.

ARTICLE 8: GUARANTEE: SATISFIED, EXCHANGE OR CREDIT.

 

Product quality: The items supplied by www.sellerpro-sa.com are guaranteed new. Some of our items are handcrafted. They are identical to those of the traditional trade. If an item is defective or non-compliant, we undertake to exchange it or issue you a credit note valid for one year, provided that it is returned to us in its original packaging. and accompanied by the corresponding invoice within 7 days of receipt of the package. SellerPro Company - 1 Allée Volta - 78520 Limay In the event of avaired non-compliance, the return costs remain entirely at our expense and the exchange will be implemented immediately. In case of having, we guarantee that it is carried out within 24 hours following the date of receipt of the returned package. No shipment against reimbursement will be accepted, whatever the reason. After sales service :

The website www.sellerpro-sa.com guarantees the items sold against defects in material or workmanship for one year from the date of delivery, except for perishable items such as sticks or other items which may be subject to shocks during _cc781905 -5cde-3194-bb3b-136bad5cf58d_their use. To be able to benefit from the guarantee on your items, it is essential to keep the original purchase invoice. Any return of items under the aforementioned guarantee must be subject to the prior agreement of www.sellerpro-sa.com. To this end, the buyer will contact the after-sales service of www.sellerpro-sa.com by making his request to the following address:  info@sellerpro-sa.com or by mail: SellerPro Company - 15 Allée Volta - 78520 Limay No returns will be accepted without prior authorization from us. The guarantee consists, according to our choice, either in the exchange, or in the repair of the products, or in the establishment of a credit note. However, you are responsible for returning your items to us at your expense. Any product that is incomplete, damaged, damaged and/or whose original packaging has been damaged, will not be taken back or exchanged under the guarantee. In order to know the steps to follow concerning the after-sales service for any problem or  panne on a product, contact us. In any case, the guarantees do not cover: the replacement of consumables, abnormal and non-compliant use of the products, defects and their consequences due to the intervention of the buyer or a repairer not approved by www. .sellerpro-sa.com or by a modification of the product not provided for or specified by the seller or the manufacturer. Defects and their consequences related to use not in accordance with the use for which the product is intended (professional, collective use), the products being the subject of a specific assistance and maintenance contract. If, on the occasion of a return for a malfunction of the equipment, the after-sales service of our services notes the proper functioning of the product, the customer will assume the costs of reshipping the goods as well as a flat-rate billing of 45 euros. We would like to point out that the said costs must be paid prior to the reshipment. Any return of goods must be made imperatively by a mode of transport WITH delivery against signature (Recommended with acknowledgment of receipt). The processing time for an after-sales service can vary from 2 to 45 working days depending on the product.

Right of withdrawal: You benefit in particular from a right of return whatever the reason, you can return an item to us within seven days of receipt of your package (in its original packaging imperatively and with the corresponding invoice ) knowing that the shipping and return costs remain your responsibility. Please note: this right does not apply to immediately reproducible unsealed products (audio, video, DVD included): your item will therefore be exchanged or a personal credit will be issued to you as soon as possible, provided that it is intact and no trace of use.

ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS

 

The transfer of ownership of the products to the benefit of the purchaser will only be carried out after full payment of the price by the latter, and this regardless of the date of delivery of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out upon delivery and receipt of the said products by the Purchaser.

ARTICLE 10: RIGHT OF ACCESS AND CORRECTION

 

Ethics: Concerned about the protection of your privacy, www.sellerpro-sa.com treats all information concerning you with the strictest confidentiality. During your purchases, we only ask you for the information that is essential for quality processing and careful monitoring of your order. These data entered online are saved on a secure server.

Your rights: In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify data concerning you. Through us you may receive proposals from other companies or organizations, or also be informed of our offers by email, telephone or post. If you do not wish this, simply contact us (indicating your surname, first name, address and email):

- By email: info@sellerpro-sa.com

- By post: SellerPro Company - 15 Allée Volta - 78520 Limay

Regarding cookies:   Cookies record certain information which is stored in the memory of your hard disk. Under no circumstances do cookies contain confidential information such as your name, card number, etc., but allow you to remember the items you have selected during your previous visits, the pages on which you have browsed. In addition, an alert message asks you beforehand if you wish to accept cookies, which you can of course refuse.

ARTICLE 11: RESPONSIBILITY

 

The titles and descriptions present in the databases of www.sellerpro-sa.com have been entered according to the information communicated by the publishers. www.sellerpro-sa.com is not responsible for the content of the descriptions and cannot be held liable with regard to the buyer. The products offered comply with the French legislation in force. www.sellerpro-sa.com declines all responsibility if the item delivered does not comply with the legislation of the country of delivery. www.sellerpro-sa.com disclaims all liability in the event of non-performance of the contract due to a case of force majeure (strike, flood, fire, etc.). www.sellerpro-sa.com disclaims all responsibility for the content of sites to which hypertext links may refer from its own site.

ARTICLE 12: APPLICABLE LAW BETWEEN PROFESSIONALS

 

All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law, the Courts will be those of the jurisdiction of LIMAY, Administrative Court of Versailles - _cc781905- 5cde-3194-bb3b-136bad5cf58d_156 avenue de Saint-Cloud - 78000 Versailles where the contract between the parties is formed.

ARTICLE 13: ACCEPTANCE OF THE BUYER

 

These general conditions of sale as well as the prices are expressly approved and accepted by the Buyer, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, his own general conditions of purchase, the act of purchase entailing acceptance of these general conditions of sale. These conditions are subject to change at any time without notice and can be viewed on this page.